As we are all aware right now, Coronavirus (COVID-19) is having a significant impact in Australia, and the world.
We want to reassure you that we have a proactive & practical approach to addressing concerns about this issue. Our highest priority is the health and wellbeing of our guests, and our employees.
We are placing the highest priority on health & hygiene. Our approach, is that a sanitised car, is a healthy car - we have implemented a number of protocols in both our sales and service departments in line with Queensland Government recommendations & industry best practice, including social distancing. We have an endorsed COVID Safe Plan in place at each of our locations.
Below we’ve answered some commonly asked questions for those of you who have an upcoming vehicle service, or are in the market to purchase a vehicle.
We want to reassure you that we are open for business, and that you can expect to receive the same friendly, helpful and caring guest experience that you always receive at Motorama.
Mark Woelders | Managing Director
At Motorama, we are taking extra precautions for the health of both our guests and team during this time. As you enter our dealerships, you will notice a few changes have taken place.
We have implemented a number of initiatives including;
We have also taken an additional step by introducing a regular deep clean process.
Delivered via a fogging machine, a fine protective mist leaves all surfaces hygienic for up to 28 days. This disinfectant meets all TGA guidelines and the chemicals used, whilst protecting all guests and surfaces from COVID contamination, are safe for everyone to be in contact with.
We have introduced Motorama Home Drive, a concept where our team will bring the car to you for a test drive in the convenience of your own home, or at your workplace.
We also have the option to reserve a car online with Motorama Home Drive, and can facilitate the complete transaction online, including the delivery to your home or office.
To ensure optimum hygiene practices, every car used for a test drive will undergo our strict sanitisation protocols with the above mentioned MEDIMAX Anti bacterial agents.
Our Service Departments are business as usual. We have subsequently adopted the use of MEDIMAX Antibacterial agents into our servicing procedure on:
Your car will also be sanitised on arrival and then sanitised again prior to collection after your service.